CCMG EMPLOYER ASSOCIATION - MEMBERSHIP

We are proud to announce Exponential Group's Membership and Certification with the CCMG Employer Association.

The CCMG has been instrumental within the South African Contact Centre Sector for over 10 years now. Our aim is to work with the #CCMG towards a CONFEDERATION of Independent but compatible Organisations, within a common framework of co-operation with the single purpose of creating a self-governed and globally attractive #BPO sector, balanced by a strong and well represented local network of reputable and accountable Contact Centre operations. Within this CONFEDERATION we would like to see:

1. The CCMG EMPLOYER ASSOCIATION 2. The DTI 3. BPESA 4. The Professional Body 5. The Training Provider Network

The Governance Structure of the Employer Association will be constituted by us as representatives. By the people who run and manage businesses within the Contact Centre Sector. The policies framework, operational mechanisms and strategic projects undertaken will be identified, mandated and importantly singularly intended be to the benefit to of the Contact Centre sector.